We aim to deliver products to UK addresses within 2-5 working days. UK deliveries are charged at £4.95 per parcel or free if you spend over £75. If we cannot deliver within this time we will inform you in advance and provide you with an alternative date for delivery.
We are happy to accept returns on unwanted products up to 28 days from you receiving the product. At Christmas time we are happy to extend this to cover the festive period. If for any reason it is not possible to return the product in the timeframes, please contact our Customer Services Team on 01494 872882 and we will be happy to discuss extending our terms.
All returns should be sent to;
Returns, Equine Essentials
Unit 2, Fairthorpe
Denham Green Lane
Please ensure that you protect any products from becoming worn or soiled whilst trying them for size and fit.
To view our full delivery and returns policies please see our Customer Services section.